Ratings vs safety reports

TopRefHub is not an emergency service or an abuse hotline, and no one monitors reports around the clock. If someone is in danger, call 911.

Suspected child abuse in Pennsylvania: call ChildLine at 1-800-932-0313. Anyone can report.

Abuse or misconduct in sport: report to the U.S. Center for SafeSport at uscenterforsafesport.org/report-a-concern or 833-5US-SAFE (833-587-7233), and follow your league's and governing body's rules.

If you work with youth in a regularly scheduled program, paid or unpaid, you may be a mandated reporter under Pennsylvania's Child Protective Services Law (23 Pa.C.S. § 6311). A TopRefHub report does not replace that duty. Make your ChildLine or law-enforcement report yourself.

Ratings wait 24 hours. Safety, SafeSport, abuse, and threat reports do not. File those immediately — they are not ratings, they never go into the comment stream, and one low score does not trigger a hold. Accounts are for adults. We route reports to the league; we do not adjudicate.

• Ratings are game-feedback scores (punctuality, communication, control). They wait 24 hours so the heat of the moment cools off, then stay open 48 hours.
• Safety, SafeSport, abuse, and threat reports are not ratings. File them immediately. Do not wait 24 hours.
• Incident text never appears in the rating comment stream.
• One low score does not punish anyone. Eligibility holds need a human assignor or league admin.
• TopRefHub intakes the report and notifies the league admin and the league’s designated safety contact (if one is on file). We do not adjudicate. We are not the employer and not a SafeSport investigator.

A low rating never auto-punishes. An eligibility hold that pauses one official’s self-claim needs a human assignor or admin.

TopRefHub is operated by TopRefHub LLC, a Pennsylvania limited liability company. For legal questions, contact us.

Accounts are for adults — league admins, officials, and coaches. We do not collect player names, dates of birth, rosters, or athlete photos.

League-asserted only this quarter: record whether this official’s required cert, SafeSport, and (if your league requires it) background check are current, plus expiry. TopRefHub is not a national screening product.